Privacy Policy

This notice provides the Superior Marketing privacy policy regarding the nature, purpose, use, and sharing of any Personally Identifiable Information (PII) collected via this website. Our privacy policy explains our information practices when you provide PII to us, whether collected online or offline, or when you visit us online to browse, obtain information, or conduct a transaction. PII may include: your name, email, mailing and/or home address, phone numbers, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website.

The PII you provide on this website will be used only for its intended purpose. We will protect your information consistent with the principles of the Privacy Act of 1974 , the E-Government Act of 2002 , and the Federal Records Act .

Personally Identifiable Information

As a general rule, the Department does not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving Superior Marketing your permission to use the information for the stated purpose. However, not providing certain information may result in the Superior Marketing's inability to provide you with the service you desire.

If you choose to provide us with PII on a Department website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.

Generally, the information requested by Superior Marketing will be used to respond to your inquiry or to provide you with the service you request. When this information is requested, the reasons for collecting it, a description of Superior Marketing's intended use of the information, how to grant consent to use for provided information, and how to grant consent for other than statutorily mandated uses will be fully described in a separate customized “Privacy Notice.” This customized Privacy Notice will either appear on the web page collecting the information or be accessible through a hyperlink (link) prominently displayed immediately above or below the information request.

Email

Many of our programs and websites allow you to send us an email. We will use the information you provide to respond to your inquiry. We will only send you general information via email.

Electronic mail messages that meet the definition of records in the Federal Records Act (44 U.S.C. 3101 et seq.) are covered under the same disposition schedule as all other Federal records. This means that emails you send us will be preserved and maintained for varying periods of time if those emails meet the definition of Federal records. Electronic messages that are not records are deleted when no longer needed.

Automatically Collected Information

We collect information about your visit for use in site management and security purposes only. We collect and analyze this information because it helps us to better design our website to suit your needs.

We may share the above information with our employees or representatives with a “need-to-know” in the performance of their official duties, other Federal agencies, or other named representatives as needed to quickly process your request or transaction. This information is only used to help us make our site more useful for you. Raw data logs are retained temporarily as required for security and site management purposes only. More information about how we share information can be found in our Privacy Act Systems of Records Notices.

Third-Party Websites and Applications

Superior Marketing uses social media websites and other kinds of third-party websites. Superior Marketing uses social media websites to interact with foreign constituencies and engage in public diplomacy worldwide. Social media websites are used to publicize events, and engage with the general public. Superior Marketing also uses web measurement and customization technologies to measure the number of visitors to our websites and their various sections and to help make our websites more useful to visitors. We will not sell any of your information collected, nor use it in any nefarious fashion as identified by illegal web practices.

Information Collected for Tracking and Customization (Cookies)

A cookie is a small file that a website transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies:

Session: Session cookies last only as long as your web browser is open. Once you close your browser, the cookie is deleted. Websites may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site.

Persistent: Persistent cookies are saved on a user’s hard drive in order to determine which users are new to the site or are returning, and for repeat visitors, to block recurring invitations to take the ForeSee satisfaction survey.

If you do not wish to have session or persistent cookies stored on your machine, you can turn cookies off in your browser. You will still have access to all information and resources at Department websites. However, turning off cookies may affect the functioning of some Department websites. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

Security

The Department takes the security of all PII very seriously. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at this site. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our mission. We also employ various security technologies to protect the information stored on our systems. We routinely test our security measures to ensure that they remain operational and effective.

We take the following steps to secure the information we collect:

  • Employ internal access controls to ensure that only personnel who have access to your information are those with a need to do so to perform their official duties.

  • Train appropriate personnel on our privacy and security policies and compliance requirements.

  • Secure the areas where we retain paper copies of the information we collect online.

  • Perform regular backups of the information we collect online to ensure against loss.

Use technical controls to secure the information we collect online including, but not limited to:

  • Secure Socket Layer (SSL)

  • Encryption

  • Firewalls

  • Password protections

Periodically test our security procedures to ensure personnel and technical compliance.

Employ external access safeguards to identify and prevent unauthorized access by outsiders that attempt to “hack” into, or cause harm to, the information contained in our systems.

We hold our contractors and other third-party providers to the same high standards that we use to ensure the security, confidentiality, and integrity of personal information they may have access to in the course of their work completed on behalf of the Department.

Interaction With Children Online

The Department is committed to the protection of children’s online privacy. The Children’s Online Privacy Protection Act (COPPA) governs information gathered online from or about children under the age of 13. Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information from a child under age 13. If a Department website intends to collect information about children under 13 years old, COPPA-required information and instructions will be provided by the specific web page that collects information about the child. The web page will specify exactly what the information will be used for, who will see it, and how long it will be kept.

Visiting Other Websites

Our website contains links to international agencies, private organizations, and some commercial entities. These websites are not within our control and may not follow the same privacy, security, or accessibility policies. Once you link to another site, you are subject to the policies of that site. All Federal websites, however, are subject to the same Federal policy, security, and accessibility mandates. Additional information is available in the Department’s External Link Policy and Disclaimers.

Privacy Policy Contact Information

We welcome feedback if you have any questions regarding our privacy policy or the use of your information. The Department’s privacy compliance materials are available at Privacy Impact Assessments (PIA) and Systems of Records Notices (SORN). For additional information about our Privacy Policy, please contact us at privacy@state.gov or mail us at: